Wattsy

Privacy Policy

Last Updated: February 25, 2025

1. Introduction

This Privacy Policy explains how Wattsy ("we," "us," or "our") collects, uses, and protects personal information when you use our SaaS product Wattsy (the "Service").

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy complies with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

2. Data Controller

Wattsy is the data controller responsible for your personal data.

Contact Details:

  • Email: info@wattsy.uk
  • Address: Wattsy HQ, London, UK

3. Personal Information We Collect

We collect the following personal information when you sign up for our Service:

  • Company name
  • Contact name
  • Contact email

We do not collect any other personal information beyond what is necessary to provide our Service.

4. How We Use Your Information

We use your personal information solely for the following purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To communicate with you about your account and Service-related matters
  • To fulfill our legal obligations

5. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contractual necessity: Processing is necessary for the performance of our contract with you
  • Legitimate interests: Processing is necessary for our legitimate interests in providing and improving the Service
  • Legal obligation: Processing is necessary to comply with our legal obligations

6. Data Retention

We retain your personal information only for as long as necessary to provide you with the Service and for legitimate business purposes such as maintaining the performance of the Service, making data-driven business decisions about new features, complying with our legal obligations, and resolving disputes.

If you request deletion of your data or terminate your account, we will delete or anonymise your personal information within 30 days, unless we are legally required to retain it.

7. Cookies and Tracking

We do not use third-party cookies or any tracking technologies to monitor your activity on our Service.

We may use essential cookies that are necessary for the proper functioning of our Service, but these do not track your online activity or collect personal information.

8. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties. Your data is used exclusively to provide you with our Service.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised or unlawful processing, accidental loss, destruction, or damage.

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

Under data protection laws, you have the following rights:

  • Right to access: You can request a copy of your personal information
  • Right to rectification: You can request correction of inaccurate or incomplete information
  • Right to erasure: You can request deletion of your personal information
  • Right to restrict processing: You can request limiting how we use your data
  • Right to data portability: You can request transfer of your data
  • Right to object: You can object to our processing of your data
  • Rights related to automated decision-making and profiling: You can request human intervention for decisions based solely on automated processing

To exercise any of these rights, please contact us at info@wattsy.uk.

11. International Transfers

We process all data within the European Economic Area (EEA) and the UK. If we need to transfer your personal data outside the EEA or UK, we will ensure appropriate safeguards are in place in compliance with data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: info@wattsy.uk
  • Address: Wattsy HQ, London, UK

14. Supervisory Authority

If you are located in the EU or UK and believe we are processing your personal data unlawfully, you have the right to lodge a complaint with your local data protection supervisory authority.